Project Description
Technical Project Manager
JAN 2016 – MAR 2017
– Implemented an Enterprise Resouce Planning System with CRM and Financials
– Adapted legacy configurations and migrated data to ensure minimal business disruption
– Managed infrastructure migration of phone, data, badge access, cameras, and server systems
– Partnered with executives to plan and lead projects aligned with strategic business objectives
– Led vendor teams to deliver business value on schedule, budget, and quality
– Developed project strategies, delivery methodologies, best practices, templates, & standards
Areas of impact.
Information Technology
Information Technology
• Managed 15 contractors to relocate Phone, Data, Security, and Access systems
• Launched O365 Suite: Skype for Business (82% use), SharePoint (138.7% use), and Planner
• Implemented standard email signatures via cloud configuration, (475,000 emails)
• Facilitated IT Help Desk for onsite repairs, upgrades, and troubleshooting
Accounting
Accounting
• Simplified the Retailer Onboarding Process, increasing cycle time by 38%
• Crafted a Signing Authority Policy, Application, and Matrix for executive spending
• Created Corporate Policies and Controls with 37 key compliance and auditing controls
• Mapped 787 accounts in Chart of Accounts for QuickBooks conversion to NetSuite ERP
Product Development
Product Development
• Redesigned product development lifecycle with teams in New York, Shanghai, and San Francisco
• Onboarded teams to SharePoint for collaboration across time zones, 2200 assets shared
• Restructured SKU development process, simplifying smart SKUs, from 65,000 to 44,100
Marketing
Marketing
• United teams in New York and Rock Hill via digital dashboards displaying key projects
• Transformed Design and Marketing digital asset management of 1300 assets
• Optimized online engagement by aligning chat reps to e-commerce traffic
• Implemented live streaming of global events via Skype for Business and Facebook Live
Operations
Operations
• Negotiated supplier pricing with currency exchange analysis, resulting in 2% cost reduction
• Drove growth by joining product data with Customer Relationship Management (CRM) system
• Created team dashboards of Order Entry, Distribution, & Manufacturing metrics
Engineering
Engineering
• Designed and standardized 16 project planning templates and processes
• Launched Microsoft Planner as a work management tool, used by 9 project teams
• Created PMO site to centralize project documentation, housing assets for 22 projects
Human Resources
Human Resources
• Created Performance Evaluation Policy, Email Retention Policy, and Org Chart/Map
• Reconfigured Applicant Tracking System to manage recruiting and onboarding
• Reported health of key projects and obkectives to executives and board members